Policies

Gallery Access and Retention Policy

What happens when a gallery's access period ends.

1. Reminders

We notify the couple before their access period ends, at multiple intervals.

2. Time to download or extend

Couples are given a reasonable opportunity to download their files or extend access.

3. Controlled deletion

If a gallery is not renewed, it enters a documented deletion workflow. We inform the couple before deletion. Memories are never erased silently.